Terrassa: building diversity through learning
Terrassa is a city in the east-central region of Catalonia, Spain, and a gold winner of the European Capitals of Inclusion and Diversity Award 2023 in the category of local authorities with more than 50,000 inhabitants.
A culture of learning
Terrassa has proven itself a beacon of equality by prioritising a sense of belonging in its community and embracing the richness of diversity. They have created a sense of inclusivity, allowing residents to feel safe being themselves, and have nurtured a culture of learning and reflection on matters of equality. "The feeling of local belonging has great potential in building more inclusive, stronger and more resilient cities," said Lluïsa Melgares, councillor of Terrassa City Council.
The effectiveness of Terrassa’s Diversity & Inclusion (D&I) efforts lies in its intersectional nature. Their actions are carefully considered and target a wide range of groups. Investment has been made strategically, in order to cover several grounds and policy fields. They have also placed great emphasis on staff training and department interconnection, which stands very well to them in their endeavours.
Moving forward
Terrassa’s efforts show that the administration has long-term vision and ambition. They have built a learning culture by placing great emphasis on training for municipal staff, as well as consultations with experts and academics. There has also been considerable focus on engagement. Communication campaigns have made a significant impact on the local population, and a culture of participation driven by civil society has emerged as a direct result of these efforts: “dissemination and awareness policies with a community vision are essential,” said Melgares.
The level of commitment Terrassa has shown in its initiatives is unmatched. Impact is monitored via citizen surveys, participation forums, external audits, and government accountability processes. Citizen participation groups representing several small groups are involved in the monitoring of each equality department, and grants are available for initiatives supporting civil society. There is clearly a high level of dedication to improving services for all and building a sense of belonging in an inclusive city. "Citizens, through entities, agents and the neighbourhood, should feel part of this challenge.”
"The feeling of local belonging has great potential in building more inclusive, stronger and more resilient cities"
The importance of this Award
In winning a European Capitals of Inclusion and Diversity Award, Terrassa has had a chance to exchange good practices with their European colleagues and counterparts. The visibility afforded them as prize-winners has increased awareness of the obstacles in the path of diversity and inclusion, which can be however overcome. It is hoped that their positive measures will inspire others.
